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11 Points of Culture


1. Systems

We will document systems and look to the system for solutions. If a challenge arises I use a system correction before I look for people correction. I follow a system exactly until a new system is introduced. Systems are reviewed regularly and improved where necessary.

2. Team

We will create a cohesive team of people focuses on achieving team goals, willing to assist teammates and clients. Team members ask for help when they need and are compassionate to others who ask.

3. Clients

We will create SBC through the delivery of all products and services. At all times, we will look for opportunities to ensure quality and add value through regular client communication, interaction and education.

4. Accountability / Ownership / Commitment

We are 100% committed to clients and team. Committed to the vision, mission, culture and success of Avance. Our team is responsible for their actions and outcomes that take place at work and in their personal life. We are accountable for our results and know that for things to change we must change first.

5. Gratitude / Approachable / Fun / Friendly / Attitude


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